数字技术赋能制造企业服务化转型: 理论分析与展望
Digital technology empowers servitization transformation of manufacturing enterprises: Theoretical analysis and prospect
查看参考文献102篇
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文摘
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在中国制造业向高端迈进的现实诉求下,数字技术赋能服务化转型成为制造企业实现高质量发展的重要战略,能够激发企业的创新活力并创造新发展机遇,使其为客户提供集产品-软件-服务于一体的智能解决方案.本文首先采集与数字技术和服务化紧密关联的国内外前沿文献,筛选形成样本资料库,并构建理论分析框架.其次在介绍服务化与数字技术应用概念基础上,揭示了向数字服务化演变的趋势,剖析了赋能的实现方式.再者基于制造企业价值链区间划分,从前端产品创新、中端混合产品生成以及后端服务创新阐述了数字技术赋能服务化转型的应用场景.最后解析了赋能具有潜在价值与风险并存的“双刃剑”效应,提出了对策建议,并展望了该议题未来的热点研究方向. |
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其他语种文摘
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Under the real demand that Chinese manufacturing industry is advancing to the high end, servitization empowered by digital technology has become an important strategy for manufacturing enterprises to achieve high-quality development, which can stimulate the innovation vitality and create new development opportunities, enabling them to provide customers with intelligent solutions that integrate products, software and services. This study firstly collects foreign and domestic literature that is closely related to digital technology and servitization, selects to form a sample database, and constructs a theoretical analysis framework. Secondly, on the basis of introducing the servitization and digital technology, the evolution trend of the digital servitization is revealed, and the realization approach of the empowerment is analyzed. Thirdly, based on the division of the value chain of manufacturing enterprises, this study expounds the application scenario of servitization empowered by digital technology from the perspective of front-end product innovation, middle-end hybrid product generation and back-end service innovation. Finally, the “double-edged sword” effect of the empowerment with potential value and risks is analyzed, the countermeasures and suggestions are put forward, and the future research directions of this topic are provided. |
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来源
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系统工程理论与实践
,2023,43(11):3110-3128 【核心库】
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DOI
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10.12011/SETP2022-1777
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关键词
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数字技术
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服务化转型
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制造企业
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赋能
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数字服务化
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地址
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1.
江苏大学管理学院, 镇江, 212013
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江苏大学中国农业装备产业发展研究院, 镇江, 212013
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语种
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中文 |
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文献类型
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研究性论文 |
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ISSN
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1000-6788 |
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学科
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社会科学总论 |
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基金
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国家社会科学基金
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江苏省研究生科研与实践创新计划
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文献收藏号
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CSCD:7608738
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参考文献 共
102
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