企业高层管理者胜任特征模型评价的研究
Assessment on competency model of senior managers
查看参考文献13篇
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文摘
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该文采用BEI行为事件访谈技术探讨了我国通信业高层管理者的胜任特征模型，研究结果表明：（1）优秀组与普通组在访谈字数的长度上无明显差异，而胜任特征编码的频次与访谈长度上有显著性相关，编码指标采用平均分数具有更好的稳定性；（2）采用概化理论计算不同编码者的编码一致性，结果表明，胜任特征评价法具有较好的编码者一致性；（3）效标群体的分析结果证实，我国通信业高层管理者的胜任特征模型包括：影响力、组织承诺、信息寻求、成就欲、团队领域、人际洞察力、主动性、客户服务意识、自信和发展他人。 |
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其他语种文摘
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Behavior Event Interview was used to study a competency model on senior managers in Chinese Communication Enter-prises. The results were as follows; a. No significant difference was found between the protocol length of outstanding and average managers. Frequencies of occurrence of most competencies was correlated significantly to protocol length; however few average scores and maximum scores were correlated significantly to protocol length. It seemed that using average score in coding was more suitable, b. C coefficient based on the Generalization Theory showed that the two coders coding were consistent, c. Study on the criterion sample showed that a competency model of senior managers in Chinese Communica-tion Enterprises included; influence, organizational commitment, information seeking, leadership, achievement orienta-tion, inteipersonal understanding, initiative, customer service orientation, self-confidence, and staff development. |
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来源
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心理学报
,2002,34(3):306-311 【核心库】
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关键词
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胜任特征模型
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行为事件访谈
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企业高层管理者
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地址
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中国科学院心理研究所, 北京, 100101
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语种
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中文 |
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ISSN
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0439-755X |
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学科
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社会科学总论 |
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基金
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国家自然科学基金
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文献收藏号
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CSCD:1161518
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